How do I go about receiving a refund?

To receive a refund, simply reach out to us by submitting a support ticket.

 Let us know that the software did not meet your expectations, and a dedicated member of our customer support team will assist you promptly. 

We pride ourselves on providing exceptional customer service and are committed to addressing your concerns with the utmost care and professionalism.

 Your satisfaction is our priority, and we will work diligently to process your refund efficiently.

When opening the ticket, please provide the relevant information:

1. Receipt number (it should look like: INSxxxxxx-xxxx-xxxxx)

2. Name used during checkout

3. Email address used during checkout

13. I purchased a license but did not receive any log in information.

We apologize for any inconvenience this may have caused. While such issues are rare, we are here to help. 

Please contact us at our support portal, and a member of our team will promptly assist you

.

 https://support.instadoodle.com/support/home

Your satisfaction is important to us, and we will work to resolve any issues you may encounter.